FAQ

Have Questions about Dogs World North in Northern Michigan?

We've listed some of the frequently asked questions we receive about Dogs World North in Northern Michigan and included them below. Not finding your question here? Give us a call and we'll be happy to help!

Frequently Asked Questions (FAQ)

What might I expect when my dog comes home from boarding? 

Naturally, your dog will be tired and excited to see you, just as you will be after your vacation. We suggest that you limit food and water for a short time to help prevent stomach upset due to excitement. Don't be concerned if your pet just wants to rest for 24-48 hours after a stay with us. They will adjust back to the normal routine quickly.

How far in advance do I need to make a reservation? 

We recommend calling at least a month in advance for major holidays and when school is out of session. If plans should change in the meantime, just call us at least 3 days in advance for a refund of your deposit. This allows us to call someone on our waiting list and accommodate another guest. 

Is there a cancellation fee? 

We will take a one night's fee deposit at the time you make your reservation. We will deduct this from your pet's stay with us. If you give us 3 days notice of cancellation, your deposit will be refunded.

Is there an extra fee of administering medications? 

No. We will administer any medications your dog is required to take. Just be sure to bring enough for the duration of the stay and written instructions for administering. Please label all containers. 

Can we see the kennel before boarding? 

Absolutely, in fact we encourage you to visit, please call us (231-582-5800) for information on tour availability. We also advise you register your dog for a play day to experience the kennel for 3 hours as a trial. This allows the dog to experience a stay for a short period of time before you need to leave for a longer period of time, and relieves separation anxiety situations. The first 3-hour stay is free? 

What vaccinations does my dog need? 

  • DHLPP - given at least 24 hours prior to stay, and renewed every 1-3 years
  • Rabies - given at least 24 hours prior to stay, and renewed every 1-3 years
  • Bordetella - if this is the dog's first vaccine, it must be given 10 days prior to stay. Bordetella should be renewed every 6 months. 
  • We also require a fecal exam within 6 months prior to stay

What are your policies regarding dogs from the same family staying together? 

We will always keep dogs from the same household together, unless otherwise instructed. Additionally, lower rates are offered when dogs in the same family are staying with us. 

What happens if my dog gets sick or injured? 

In the case of illness or injury, Dogs World North will make every attempt to contact you or your emergency contact. In the event you cannot be reached, we will assume the responsibility to seek medical attention through a local veterinarian. We reserve the right to choose the veterinary clinic. In this case, all veterinary costs incurred will be the responsibility of the dog's owner. 

How old should a dog be to board? 

We recommend you wait to board your dog until after it reaches the age of 4 months, due to the fact that they will be fully vaccinated by that age. 

Does my dog have to be spayed or neutered?

It is preferred that your dog be spayed or neutered before any play sessions or boarding. Although it is not a requirement, it will limit your dog's social activity with other guests, as intact animals have different temperament issues. However, they would still receive exercise with human companions.

What time is check in and check out? 

Pets can be checked in anytime during open business hours (7am -1pm and 3pm -6pm, Monday-Saturday). Check out time is by 1pm. After 1pm, an All Day Play charge will be added, and if after 5:30pm Monday - Saturday, an additional overnight stay will be applied. 

Are you open holidays?

We are open the day before any major holiday from 12:00 -4:00. Our office is closed Thanksgiving day, Christmas day, New Years day and Easter sunday.  Holiday boarding requires a 2 day minimum stay.

 

Boyne City | Charlevoix | Petoskey | East Jordan | Walloon Lake | Greater Northern Michigan